Accessibility statement

We are constantly striving to improve the accessibility of our digital service. The service largely meets accessibility requirements, but there are still areas for improvement, particularly in the following areas:

Contents or features that are not yet accessible

We will document here the identified deficiencies in accessibility and update the list as these deficiencies are addressed.

• Some tables on the site cannot be scrolled using the keyboard. (WCAG 2.1.1 Keyboard)
• Some pages have links with identical descriptions but lead to different addresses. (WCAG 2.4.4 Link Purpose)
• The text of some links and buttons is not descriptive enough. (WCAG 2.4.6 Headings and Labels)
• Files downloaded from the service (such as .csv and .pdf files) are not accessible.
• The service provider is not responsible for the accessibility of third-party services. The Kaista.fi service uses a third-party service called Visma Sign for creating billing agreements

If you find any accessibility issues with the service that are not described on this page, please let us know. We will do our best to address them.

You can contact us via email at asiakaspalvelu@taksikuutio.fi

Accessibility monitoring

If you notice accessibility issues on the website, please provide feedback to us, the service provider, first. A response may take up to 14 days. If you are not satisfied with the response you receive or if you do not receive a response within two weeks, you can report it to the supervisory authorities. From the site Saavutettavuusvaatimukset.fi you can find detailed information on how to file a complaint and how the matter will be handled.